1. Information We Collect

We collect the following types of information when you use our services:

• Personal Data: Name, email, shipping address when you make purchases
• Technical Data: IP address, browser type, device information via cookies
• Payment Data: Processed securely through Shopify Payments (we don't store credit card details)

2. How We Use Your Data

We use your information to:

• Process and fulfill orders for software licenses and hardware
• Send digital product keys via email
• Provide customer support (average response time: 24 hours)
• Improve our website experience (using Google Analytics)

3. Data Sharing

We only share data with:

• Shipping Partners: FedEx, UPS for hardware delivery
• Payment Processors: Shopify Payments, PayPal
• Legal Compliance: When required by law enforcement

4. Your Rights

Under GDPR/CCPA, you may:

• Request access to your personal data
• Ask for corrections or deletion
• Opt-out of marketing emails (unsubscribe link in every email)

Contact us at privacy@{{ shop.domain }} to exercise these rights.

5. Cookie Policy

We use essential cookies for:

• Shopping cart functionality
• User login sessions
• Fraud prevention

Manage preferences via your browser settings.